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Home»Heat pump repair Calgary: Why you need it and how much should you pay

Heat pump repair Calgary: Why you need it and how much should you pay

Heat pumps are an excellent year-round energy-efficient and adaptable option for both the heating and cooling requirements of people living in Calgary. But keeping it in pristine condition is highly important, to make sure that it not only functions well but it also doesn’t lead to higher energy bills. In this article, we’re taking a look at why you may need a heat pump repair, what you should expect to pay, and the importance of professional installation.

How Heat Pumps Work

Using cutting-edge technology, a heat pump moves heat effectively, seasonally, between the inside and outside. It removes heat from the outside air to warm your house in the winter and reverses the process in the summer to cool it down. This dual capability provides a more affordable option to conventional heating and cooling techniques in addition to ensuring the best performance all year long.

Signs You Need Heat Pump Repair or Replacement

A heat pump’s dual use as an efficient heater and air conditioner makes it an indispensable appliance for Calgary homeowners concerned about keeping their indoor temperatures comfortable year-round. Like every intricate mechanical system, heat pumps can, however, experience problems that call for maintenance or even replacement and a new heat pump installation.

Knowing the warning indicators that a heat pump needs to be serviced will help you avoid later, more expensive repairs and guarantee that your system runs well. Your heat pump may need service or replacement based on the following important signs:

Your heat pump may not be running as well as it once was if your energy expenses suddenly increase. High costs may indicate that the system is working harder than normal to maintain desired temperature levels, which could be a symptom of component problems because heat pumps are made to be energy efficient. This can happen if the system's efficiency rating is high.

A heat pump that isn't keeping a constant temperature or if you find that some rooms are too hot and others are too cold could be faulty. Usually, this issue indicates problems with the thermostat or the distribution system of the heat pump, making it important to call for a heat pump service.

Typical noises for a heat pump operating properly include grinding, squealing, or rattling. These noises might be an early warning sign of mechanical wear or loose electrical connections or parts. Comparably, unpleasant or unusual smells like burning could indicate mold in ducting or burned-out wiring, both of which need an expert evaluation.

A heat pump that short cycles—that is, switches on and off more often than usual—may be an indication of an undersized or oversized unit, a thermostat problem, or a blocked filter that is limiting airflow.

Generally speaking, heat pumps last between ten and fifteen years. Your system's efficiency may have dropped precipitously if it is getting close to or has already passed this age. Aged systems are more likely to fail and could need repairs more frequently.

Well-operating heat pumps also contribute to humidity regulation within your house. Your heat pump may not be efficiently removing moisture from the air, which can make the indoor environment uncomfortable if you start to notice increasing humidity levels.

Aging can be clearly indicated by physical wear and tear, such as rust on the exterior unit. Corrosion reduces the effectiveness of the system and, if ignored, can cause more serious damage and even system collapse.

You may be approaching the end of the usable life of your heat pump if you find yourself calling for repairs more often and those repairs are getting more expensive. Replacement of the entire unit can frequently be more cost-effective and less of a bother in the long term when repair expenses begin to mount up.

Aging can be clearly indicated by physical wear and tear, such as rust on the exterior unit. Corrosion reduces the effectiveness of the system and, if ignored, can cause more serious damage and even system collapse.

Some parts of heat pumps could become out of date as they age. Sometimes finding replacement parts is difficult, which prolongs and increases the cost of repairs, making replacement a more logical choice.

Upgrade to a modern, more ecologically friendly heat pump if yours uses R22 refrigerant, which is being phased out because of environmental concerns. Better efficiency is guaranteed with this advanced technology, and this also complies with present environmental laws.

There are occasions when the thermostat is the problem rather than the heat pump. Underperforming and uncomfortable systems can result from the thermostat not triggering the system at the appropriate times if it doesn't interact with the heat pump correctly.

Heat Pump Repair Costs

Factors Influencing Repair Costs

Complexity of the Issue: The kind of issue has a big impact on the repair expenses as it can complicate the installation process of new parts or a new system altogether. For example, compressor troubles might be more expensive than simple problems like thermostat malfunctions.

Age of the Unit: More involved repairs or even difficult-to-find parts are common in older systems, which can drive up costs.

Type of Heat Pump: Repair prices for various heat pump types—air-source, geothermal, and water-source—vary. For example, the intricacy of geothermal systems and the necessity to access subterranean components make repairs generally more costly.

Unbeatable Warranties Coverage: Many parts can be covered with a warranty, so if your heat pump is still under that, you may only have to pay for labor. Prior to starting any repairs, always confirm the condition of your warranty.

Local Labor Rates: Depending on where you reside and whether qualified HVAC specialists are available in your community, prices may differ greatly.

Need for Emergency Services: Repairs are required on weekends, holidays, or beyond regular office hours, and urgent repairs may cost more to make your heat pump work immediately.

Average Repair Costs

Although repair prices can range greatly, typical heat pump-related concerns like malfunctioning sensors or refrigerant leakage should cost homeowners between $150 and $600. More serious issues, including an inoperable compressor, will run you between $1,000 and $2,000.

Cost-Effective Repair Tips

  1. Regular Heat Pump Maintenance:
    Putting money into regular maintenance can save expensive repairs. Annual maintenance and inspections help identify problems early on, possibly saving hundreds in repair expenses and ensuring optimal performance.
  2. Energy Assessments:
    Inefficient homes can sometimes be the cause of what appears to be a heat pump problem. An energy assessment might point to a need for things like insulation upgrades that raise system efficiency generally and ease heat pump strain.
  3. Comparative Quotes:
    For any repair work, always obtain multiple quotations. This will guarantee the correctness of the repair and assist you in locating the most affordable service.
  4. Upgrade Thermostat:
    Upgrading to a smart thermostat can help maximize heat pump performance and lower wear and tear if you haven’t already.
  5. Consider the 50% Rule:
    Considering the advantages of newer, more energy-efficient models, it may be more advantageous in the long term to invest in a new heat pump if the cost of the repair approaches 50% of the cost of a new one.

When to Opt for Heat Pump Replacement Over Repair

Assessing the possible future performance and efficiency of a heat pump is just as important as determining whether to repair it or replace it. Replacement may be a more economical choice if your heat pump is more than ten years old and needs a pricey repair, especially if the newer versions provide notable increases in energy efficiency and running expenses.

Seeking Professional Advice

Expert HVAC technicians can provide insightful analysis of the particular state and performance history of your heat pump to determine whether a repair is warranted or whether a replacement is a better choice. Making options that suit your short- and long-term heating and cooling requirements can be ensured by speaking with a reliable expert.

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Why Choose Us?

For starters, we will show up on time with a fully stocked service van, eager to resolve your heating, cooling, plumbing or electrical problem.


Though heat pump repair costs might vary greatly, they can be efficiently managed with knowledge of these costs and appropriate planning. Without going over budget, routine maintenance, well-informed choices between repairs and replacement, and skilled specialist consultations can all help to guarantee that your heat pump keeps running well.

At Comfort Union, we provide all our customers with knowledgeable advice and exceptional service to enable them to properly and economically handle all of their heat pump, furnace, or air conditioning needs.

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Kenneth BKenneth B
22:25 10 Jun 24
Absolutely thrilled with Comfort Union! A friend recommended them, and it turned out to be an excellent suggestion. We were on the hunt for an efficient air conditioner with a higher SEER rating and a quiet unit, preferably with side discharge (smaller footprint). From the start, the team at Comfort Union was fantastic. They booked us for an estimate, walked us through our options, and recommended a GREE Flexx cold climate heat pump. The 20 SEER rating, 55 dB noise level, and variable speed compressor made the GREEE heat pump a smart investment over an air conditioner.Installation was a breeze—they completed everything in just one day. The crew was incredibly professional, and they also installed an Ecobee smart thermostat, which required fishing wires up to the second floor. They took the time to educate us about the system and ensure everything was running smoothly.I'm extremely satisfied with their work and highly recommend Comfort Union to anyone in need of HVAC services in Calgary!Kenneth
shameer khanshameer khan
03:54 06 Jun 24
This guys did all the services to my house I highly recommend them for all ur hvac plumbing ect and will definitely contact them again for anything else
Patrick FishleyPatrick Fishley
03:24 05 Jun 24
They were very quick to respond, diagnose and fix what was necessary. Darryl and Asif were very professional, courteous and efficient! I recommend these guys A+.
Emily AuEmily Au
21:32 02 Jun 24
We had Comfort Union install our air conditioner in late April. I really enjoyed working with them - members of the team were really responsive through text and email, and quick to address all my questions. They were always keen to help and gave me helpful tips on how to monitor my furnace for leaks.They're a wonderful father and sons team - I'd highly recommend giving them a call if you require HVAC or plumbing services.
Braeden RigbyBraeden Rigby
19:47 25 May 24
Comfort Union should be your first choice for all your HVAC needs. Amazing family run business with a people first approach that is difficult to find. Highly recommended for anyone that values quality work !
premnath parthibanpremnath parthiban
14:52 23 May 24
I spent almost one year to find the best HVaC replacement company and finally landed with Comfort union .I initially thought it was a small job but then realized the magnitude of work and effort it goes into it ..Asif initially came to my house , explained to me everything in detail including what is code of guidelines expected by city of Calgary , that showed his knowledge on the whole process ..Then came his brother Moore for installation - you will never find such a wonderful person who knows in and out of the HVAC and moreover the most patient person I have ever seen .. he did the whole installation with absolute craftsmanship and love for the work he did .. the best part was his perfectness and every work he did was so perfect and tidy !Finally, came Khan ji - to do the final inspection to add perfectness over the perfectness carried by Moore .. He did inspection and made sure everything was 200% correct ..Overall , I would recommend comfort union over any other service provider …Replaced my furnace , water tank and my humidifier …
JJ YanJJ Yan
02:22 22 May 24
Muhamad and Darryl did an excellent job on installation of our new Bradford White 75 gallon water heater. Extremely professional and hard working. They not only just did the work, but also explained the procedure thoroughly and maintenance focus points. Kept the work place tidy and in order. Highly recommended to everyone. JJ
mr2008 2.0mr2008 2.0
04:08 12 May 24
excellent carrier furnace and air conditioner installation, highly recommend to others
20:52 06 May 24
It was great to see a father and son team work so professionally in the delivery and installation of our new Bradford White water heater. Thanks team for a wonderful job.
Arman GillArman Gill
03:21 30 Apr 24
Friendly staff and did amazing work with carrier hvac
Inderpal SinghInderpal Singh
02:59 30 Apr 24
Amazing work. Good work on AC installation. Competive rates
Fast response due to the urgent occasions. The team is very experienced. Highly recommended!
Tushar AroraTushar Arora
23:04 06 Apr 24
Comfort union offers top notch furnace and hot water tank replacement services - contact the best furnace company in Calgary for all your needs. Highly recommended!!
Dipendra SitaulaDipendra Sitaula
18:28 02 Apr 24
Great and reliable service.
sunny Maharjansunny Maharjan
10:11 01 Apr 24
Best reasonable and quick in their response.
E TanE Tan
01:45 31 Mar 24
I recently hired Comfort Union to install a new hot water tank in my home, and I couldn't be more pleased with the results. They went above and beyond to ensure that the installation process was smooth and hassle-free from start to finish.Daryl's expertise and professionalism were evident from the moment he arrived at my home. He took the time to assess the layout of the space and discuss the best options for the installation, providing valuable insights and recommendations along the way. His attention to detail and commitment to quality craftsmanship were truly commendable.Throughout the installation process, Daryl and Mo worked efficiently and diligently, ensuring that everything was installed correctly and functioning optimally. They were respectful of my home, taking care to clean up any messes and leaving the work area spotless once the job was complete.I would like to extend my sincerest thanks to the entire team at Comfort Union for their outstanding service. Thanks to their expertise and dedication, I now have a reliable water heater that meets my needs perfectly. I would highly recommend Comfort Union to anyone in need of plumbing services – their professionalism and quality workmanship truly set them apart.
Ayaan DawoodAyaan Dawood
06:38 10 Mar 24
Imran Ahmed KhanImran Ahmed Khan
06:04 10 Mar 24
Maggie VaccaroMaggie Vaccaro
21:26 05 Mar 24
Quick response for appt. Came over and got all work done.Will call them again and will recommend them to others. Thanks!
Ashirul PatelAshirul Patel
22:57 26 Feb 24
We had great experience. They work out an efficient way to solve our furnace issues while maintaining the minimum cost.
Rakesh SachdevaRakesh Sachdeva
04:44 10 Feb 24
Muhammad is very professional and very cooperative. He has completed the work as explained. Everything was completed on same day we had issue. Very responsive.
Kly ClackKly Clack
22:28 08 Feb 24
Team at comfort union made me feel very comfortable about my purchases explained everything clearly and concisely so I could be confident in my decisions I would recommend them to anyone who asks.
Bhattarai AnuragBhattarai Anurag
02:33 07 Feb 24
Good service 👍🏽
Matt MelliesMatt Mellies
21:21 22 Jan 24
I had an issue with my furnace, went to reset my main breaker to power cycle trying to troubleshoot it... Breaker crapped out so I was sitting on an electrical, and furnace problem.Gave these guys a call and they were able to come out within 2 hours. Required a full main breaker replacement, and new gas valve on my furnace. They diagnosed it in only a couple hours, and fixed everything the same day.Had a great experience, the technicians that showed up were professional, and very knowledgeable. I'll definitely be using these guys when I eventually have replace my aging furnace.
Sharif ZayedSharif Zayed
00:15 22 Jan 24
Khan was so kind and considerate to help me during the -45 C calgary weather. We decided to replace our old furnace with newer and advance features choosing Carrier Furnace. We received the quote from Comfort Union which was competitively priced and the job was completed next day. Thanks.
Syed Zaigham RizviSyed Zaigham Rizvi
05:29 18 Jan 24
Had a bit of a crisis with rental property heating system in Calgary, our Goodman furnace gave out and had countless furnace repairs over the years. They got a new Carrier furnace installed quickly and very competitively priced compared to other carrier dealers. Wasn't expecting such quick service in the cold months. Definite recommend!
Mohammed SiddiqiMohammed Siddiqi
00:23 06 Jan 24
Absolutely stellar service from this HVAC company! The team was prompt, professional, and incredibly knowledgeable. They swiftly diagnosed and fixed our heating issue with precision. Their attention to detail and commitment to customer satisfaction truly set them apart. A 5-star experience – our go-to HVAC experts!
Agit KokuAgit Koku
21:40 13 Apr 23
I recently had Comfort Union come to my home to fix an issue with my hot water tank's pilot issue. Not only did the technician promptly fix the issue, but they also took the time to clean out my drain as a courtesy. I was impressed by their attention to detail and their commitment to providing excellent customer service.I would highly recommend Comfort Union for anyone in need of plumbing services.

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